Technical Project Manager with 9+ years of telecommunications and software development experience with a BS in IT - Software. Efficient team player who streamlines processes and engineers automation tools to empower users, delivering measureable time and monetary savings
I am a part of Sprint's Enhanced Services Sales Support team which maintains business customers' legacy voice products, such as toll-free, voice VPN, and long distance. We also support SIP toll-free services by building complex customer routing and IVRs. I am a subject matter expert on complex toll-free routing for our TDM voice platform and products.